About Sama
Sama, a former Samasource, is an artificial intelligence data training firm specializing in data annotation. The company provides data annotation and verification services for video, images, and sensor data to enhance machine learning models for various industries, including automotive, navigation, AR/VR, biotechnology, agriculture, manufacturing, and the e-commerce market. Sama is committed to social good through the provision of economic opportunity in low-income communities through the digital economy. As an impact sourcing leader, the company trains individuals with minimal computer skills and provides fair compensation aligned with local living wages.
Implementation Engineer
Job Type: Contract
Qualification: BA/BSc/HND
Experience: 5 years
Location: Eldoret
Job Field: Media / Advertising / Branding
Key Responsibilities:
- Cross Team Collaboration: Partner with Sales, Customer Success Managers, PM, and Delivery teams to implement and deliver customer solutions effectively.
- Technical Expertise: Serve as a technical product expert for the Sama technology platform, understanding its capabilities and limitations.
- Customer Requirements: Work closely with customers to understand their complex requirements and guide the integration of the Sama platform and services into their environments.
- Solution Design & Implementation: Design, build, deploy, and support customer-specific solutions or integrations, ensuring they meet technical and business needs.
- Mentorship & Team Development: Mentor and upskill other team members, sharing knowledge, best practices, and providing guidance for career growth.
- Innovation & Process Improvement: Explore new technologies, stay ahead of industry trends, and contribute to improving Sama’s offerings and internal processes to ensure continuous growth and efficiency.
- Ownership & Autonomy: Take full ownership of custom implementations, managing all technical aspects of the project from start to finish with minimal supervision. Use your expertise to make key decisions and ensure timely, high-quality delivery.
- Simplifying Complex Concepts: Translate intricate technical solutions into easily understandable terms for non-technical stakeholders.
- Problem Solving: Tackle ambiguous problems and find effective solutions that address customer needs, ensuring that technology meets human-centric objectives.
Minimum Qualifications:
- 3-5 years of experience as a Implementation Engineer, Solutions Engineer, Software Engineer, or equivalent
- Bachelor degree in Computer Science or equivalent. Relevant experience can substitute for degree
- Strong Development experience in Python or other web development/scripting languages
- Proficiency in cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with cloud-native services, including AI/ML services offered by those providers.
- Proven ability to rapidly learn and implement new technologies to enhance existing products and solve customer challenges.
- Experience mentoring junior engineers and fostering a culture of continuous learning within the team.
- Strong communication skills, organizational skills and prioritization, balancing multiple challenges at once
- Willingness to work flexible hours including late evenings and available during some overlapping hours with the North American team.
Job Type: Contract
Salary Range: Ksh 90,000 – Ksh 180,000 per month
Language Requirement: English