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The Kenya Rural Roads Authority (KeRRA) has announced a major change in its operations by moving the submission of Appropriation in Aid (AIA) receipts to the e-Citizen platform.
Appropriation in Aid (AIA) refers to the income or revenue generated by KeRRA through its activities, which it is permitted to retain and use to fund its operations, rather than returning it to the government.
This shift, effective Thursday, March 20, replaces the previous bank deposit system in order to enhance transparency, improve efficiency, and simplify the process for stakeholders.
The change impacts services such as access road applications, roadside development applications, advertisement and signage applications, water utility applications, electricity applications, telecommunications line applications, disposal of fixed assets, tender sales, and KeRRA rentals.
KeRRA’s official statement clarified that AIA receipts will no longer be accepted through the authority’s bank account. Instead, all submissions must now be processed on the secure and centralized e-Citizen platform, which aims to reduce processing delays and offer a more user-friendly experience.
“As part of our ongoing efforts to enhance efficiency and streamline our processes, we are introducing a new method for receiving AIA receipts. Effective immediately, AIA receipts should no longer be deposited into the KeRRA bank account. All receipts must now be submitted through the e-Citizen platform,” the statement read.
Kenya National Highways Authority (KeNHA)
“This change marks a new chapter in how we interact with our stakeholders. We are committed to making our systems more transparent and efficient for everyone involved,” KeRRA added.
Stakeholders, including suppliers, contractors, and the public, are urged to adapt to the new system promptly.
KeRRA has instructed stakeholders to ensure that all AIA receipts are uploaded and processed through e-Citizen. The authority also emphasized that bank deposits are no longer accepted, and any receipts deposited into the bank account after the notice will not be processed.
KeRRA has assured stakeholders of support during the transition, providing contact channels for any inquiries or technical difficulties.
This change is expected to streamline receipt management, reduce delays in processing AIA submissions, and address challenges faced with the previous system. It also aims to minimize the risk of errors, mismanagement, and fraud due to limited oversight while eliminating the need for physical visits to banks and additional paperwork.